9. Please assure me about the security of your payment system
We use a secure credit card processing organization - Clickbank for credit card payments. This is what they have to say about their credit card processing system.
Shopping with ClickBank is completely safe. You never have to worry about credit-card safety when you are shopping at our site.
Why is ClickBank so safe?
We do not store credit card numbers:
When you shop at ClickBank, you can rest assured that we will not let your credit card number get into the wrong hands. Unlike most transaction services, ClickBank does not store your credit card number and it cannot be stolen from our website.
ClickBank uses state-of-the-art technology to protect your data from unauthorized third parties. Currently ClickBank uses Secure Socket Layer (SSL) software to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name and address as it is transmitted over the Internet so it cannot be stolen in transit. Our server is further protected by a firewall to prevent unauthorized access to any information that we store.
10. I am registered as a property owner and no longer want to have caretaker profiles emailed.
Following login you can turn the email notification feature off. At your membership page (first page after login) click on the update link at the of the page. The next page will allow you to turn email notification
off. After turning off, click on continue, then click on the update button at the bottom of the following page.
11. I am having problems logging on. My userid or password does not work, or I have forgotten them.
Simply go to our login page. There you will see a link
for - �If you do not remember your password or your Username does not work�. Click on it and you will be asked for your email address. We will then email your userid and password.
12. I am a registered property owner. What is the easiest way to contact caretakers I like?
Following login please click on the match list link on your members page. (This is page
presented following login). This will list the caretakers registered as available in your area. You can then click on the profiles you like to send them a message while retaining your confidentiality.
13. How do I change my user name?
This is the only information you cant change. It becomes the key reference for your information and cant be changed.
14 City X is 2,000 Km/miles away - why did you notify me of this?
We notify you of positions according to the information from your profile.
However within a state it is very difficult for the system to work out how far away a city or town is to you. So rather then miss telling you of a position that may interest you, we tell you about all caretaker jobs in your state. Just ignore the ones that are too far away.
15. I seem to going round in circles. The system is not taking me to the right page.
This is because the system is losing information between pages. You must have cookies enabled - see how to check at q16 below.
Make sure you dont have too many browser windows (sessions) open. You can also experience problems with old browser versions (make sure you have at least Internet Explorer 5.1 - you can upgrade online by clicking on your browser Tools menu then Windows update.
Close all browser windows.
Make sure you have at least Internet Explorer version 5.1
Check you have cookies enabled (see q16 below)
Start a new browser window
Try the action again.
If you still have problems please tell us the name of the browser you are using and version.
16. To check cookies are enabled or turn them on.
Cookies are temporary files on your computer that help the web site keep track. Most people have them turned on
In Internet Explorer
Click on Tools , Internet Options, Security, Custom level, scroll down
should have Cookies enabled for both: